FAQ's - Frequently Asked Questions
What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.
What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.
What is an intrastate move?
This refers to a move of more than 100 miles within the same state.
What is double-drive time?
In California, all movers are required to charge double-drive time. They don’t charge you for the time required to get to your destination and then back to their moving branch. Instead, they charge double the time for the actual move.
Will my movers clean my home once my move is complete?
Most professional movers will clean up any mess they have made during the actual move. However, they don’t perform general house cleaning so you must hire a professional cleaning service or perform this task yourself.
Can I schedule a move even if my home is currently under construction?
You can, but we highly recommend that you wait until your home is completely finished. Construction can increase the timeframe and possibility of damage on moving day.
Why do movers place shipments from more than one household on a trailer during long distance moves?
This is much more efficient and allows the moving company to lower their costs. Direct shipments are usually available, but they will cost you more.
Will my moving company get rid of any extra trash?
Yes, but they will charge you for any items they need to take to a waste disposal location, including the time required to drive to and from the area and the management fee required.
What is valuation insurance?
Valuation insurance covers you for any damage that occurs to your belongings while they are in transit or stored in another vehicle.
Are movers able to transport my pets?
No, moving trucks are not properly equipped to transport pets and the box can be dangerous because of heavy objects. If possible, keep your pets at a friend, family member’s or kennel during the day of your move.
How are fees calculated for interstate moves?
Your moving company may charge you a set fee which depends on the inventory of your items and delivery timeframe. They may also charge you based on the weight or volume of your items.
Will my moving company charge me for materials?
Most moving companies will provide quilted pads for protecting your furniture at no additional cost. However, you will most likely be charged for additional supplies such as tape, packing paper and boxes.
What is a re-weigh?
Depending on the type of estimate you obtained, your goods may be re-weighed once they have been loaded on to the moving truck or van. In this case, your moving charges will be based on the re-weighed amount.
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