FAQ's - Frequently Asked Questions
What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.
What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.
What is an intrastate move?
This refers to a move of more than 100 miles within the same state.
Should I store items that won’t fit in my new home?
You can choose to store items that won’t fit. However, if you have items that are old or have little value, you may be better to sell or donate them instead of paying the high cost of storing them for a long period.
How soon in advance do I have to book one of your movers or packers?
This depends on the availability. However, you should contact a moving company as early as possible once your moving date has been confirmed. The summer months are always much busier so you may require more notice.
What is double-drive time?
In California, all movers are required to charge double-drive time. They don’t charge you for the time required to get to your destination and then back to their moving branch. Instead, they charge double the time for the actual move.
What are the options for coverage of any lost or damaged items during transit?
You can choose your type and level of protection from the following: cash value liability, full replacement liability or weight based liability.
Do I have to hire packers or can I do this myself?
You can certainly choose to pack your belongings and hire employees to transport them for you. However, you can also hire professional packers who are very experienced and have access to the proper packing equipment.
Will my furnishings remain clean during the move?
Professional movers will make every attempt to ensure your items remain clean by covering them with plastic material or special furniture pads.
How can I lower the cost of my move?
Try to book your move Monday through Thursday because weekends are usually busier and more expensive. You may also be able to save money by moving in the middle of the month or avoiding the busy summer months.
Should my movers pack my breakables?
We recommend letting professional movers pack breakable items because most insurance providers will only cover the cost of damage done to breakable items that have been packed by a professional moving company.
How are fees determined for a local move?
Most moving companies use an hourly rate for local moves. This price normally includes the driving time required to arrive at your home, to your destination and then back to the moving company.
Can movers transport my hot tub or spa?
Yes, but moving companies will charge extra because these items require a special dolly and flatbed truck.
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